Home/Articles/Rights and Obligations of State Bodies in Consumer Rights Protection

Rights and Obligations of State Bodies in Consumer Rights Protection

← Previous Next →

State bodies and organizations in a modern rule-of-law state play a key role in ensuring the realization and protection of citizens’ rights. Their activities are aimed at maintaining a balance between the interests of society, the state, and the individual. The consideration of the rights and obligations of state bodies is especially relevant in the context of the development of democratic institutions and the formation of the rule of law system in the Republic of Uzbekistan.

State bodies are institutionalized structures of public authority vested with powers to carry out the functions of the state in specific areas (legislative, executive, judicial). Their status is established by the Constitution, laws, subordinate acts, and international treaties ratified by the state.

The legal status of state bodies includes:

  • Competence (a set of rights and obligations);
  • Responsibility (legal, disciplinary, administrative, and criminal);
  • Organizational and legal form (ministries, committees, agencies, local authorities).

Rights of State Bodies

The rights of state bodies are expressed in their powers necessary to implement the functions of the state. The key rights include:

  • The right of rulemaking — to develop and adopt normative legal acts (within their competence);
  • The right of control and supervision — to conduct inspections for compliance with legislation (for example, in the field of consumer protection, state bodies have the right to suspend the sale of goods and services that do not meet safety requirements);
  • The right to apply measures of responsibility — to bring to administrative or other liability those who violate legal norms;
  • The right to represent the interests of the state in courts, international organizations, and when concluding agreements;
  • The right to request necessary information from organizations and individuals for the performance of their functions.

Obligations of State Bodies

The main task of state bodies is to serve the interests of society and ensure the rights of citizens. Their key obligations include:

  • Ensuring the implementation of laws — strict execution and application of normative acts in accordance with established procedures;
  • Protection of the rights and freedoms of citizens — including through courts and authorized bodies (Article 23 of the Law “On Consumer Protection” establishes the obligation of state bodies to ensure state protection of citizens’ rights);
  • Informing the public — providing complete and reliable information (for example, in the field of trade and services, authorities ensure that mandatory information is communicated to consumers);
  • Taking preventive measures — carrying out activities aimed at preventing violations and promoting legal awareness;
  • Responsibility for decisions made — eliminating violations and compensating for damages caused by unlawful actions or inaction of bodies or their officials.

Balance Between Rights and Obligations

The correlation between the rights and obligations of state bodies represents the principle of “authority ↔ responsibility.” The existence of a right is always linked to the obligation to exercise it lawfully and to be accountable for abuses. For example, a state body that issued a certificate of conformity for a dangerous product bears responsibility for harm caused to consumers.

Role of State Bodies in the System of Rights Protection

In the system of protecting citizens’ rights, state authorities:

  • Perform a regulatory function, establishing mandatory rules;
  • Exercise a supervisory function, detecting and stopping violations;
  • Implement a protective function, safeguarding violated rights through judicial and administrative procedures;
  • Fulfill a preventive function, promoting legal education and preventing offenses.

The rights and obligations of state bodies are a fundamental category of public law ensuring the functioning of the rule of law. Their effectiveness is determined not only by the scope of their powers but also by the degree of accountability for their implementation. In the context of democratic reforms in Uzbekistan, particular importance is attached to developing mechanisms of accountability, transparency, and responsibility of state bodies before society, which guarantees the protection of citizens’ rights and legitimate interests.

Rights and Obligations of State Bodies (Organizations)

Category

Rights of State Bodies

Obligations of State Bodies

Rulemaking and Regulation

- Issue normative acts within their competence.

- Establish rules on specific types of sales and service contracts.

- Implement laws and subordinate acts in accordance with the Constitution.

- Prevent restrictions of citizens’ rights beyond those established by law.

Control and Supervision

- Suspend the sale of goods (works, services) that do not meet safety requirements.

- Withdraw dangerous goods from circulation.

- Conduct inspections in good faith and objectively.

- Inform the public about identified violations.

Information Activity

- Request necessary data from organizations and citizens.

- Ensure accessibility and reliability of information for citizens (for example, regarding trade rules and product safety).

Law Enforcement Function

- Hold violators administratively or otherwise liable.

- Represent state interests in court.

- Ensure state protection of consumer and citizens’ rights (Article 23 of the Law).

- Review complaints and appeals in a timely manner.

Responsibility

- Establish liability measures for the release and sale of dangerous goods (including against authorities that issued certificates or permits).

- Compensate for damages caused by unlawful actions or inaction.

- Eliminate violations identified by supervisory authorities.

 

Our address
26, Passage 2, Tarakkiyot Street,
Tashkent city, Uzbekistan
Leave a request
Ask your question
Indicates required fields
Your name:*
Indicates required fields
Your phone:*
Indicates required fields
Your E-mail:*
Indicates required fields
Comments:*
Indicates required fields
Я согласен(а) с обработкой персональных данных*
Спасибо! Ваш запрос отправлен